FOOD DELIVERY REVIEW: Shogun2U

Shogun2U is a convenient online food ordering website that connects users with great Japanese, Korean, Chinese and Western food and express delivery. When I heard about Shogun2U, it sparked my curiosity and decided to give it a try.

There’s a little bit of a problem when ordering; I didn’t see the residential area (which I wanted the meals to be delivered to) listed in the drop down button. So I had an online chat with a customer service personnel named Mona. She was fast and efficient. As soon as I told her about my issue, she replied within 2 minutes that the residential area has now been updated.

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When I’m done selecting meals, it’s time to complete my order. But there’s another problem: I’m not too familiar with the credit system. I was already a member, so a credit of RM50 was included in my account (if you pay as a guest, RM4.00 will be charged for delivery for all order under RM50).

Upon checkout, there was two payment options: cash on delivery and MOL online payment. I clicked on the latter and that’s when the problem starts. I couldn’t go through with the payment as I need to add a credit balance, and when I did, it said that the balance couldn’t be less than RM2.

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I was stuck at this stage so again I decided to have an online chat with customer service. I told Mona about my issue and seconds later she called me. She instructed me how to complete the order, and it appeared that I should’ve chosen the cash on delivery option upon checkout. Come delivery day, the meals were delivered right on time at noon. Overall I was very happy with the customer service!

DISH 1: Yakiniku Beef Set

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What is it? Sliced striploin (beef) from New Zealand with heaps of sliced onions braised in Chef’s Yakiniku sauce. Serve with Calrose rice, daily vegetables in thousand island dressing & pickles. Comes with Black Forest Cake & Sugarcane water.

Price: RM25.80

Taste: The beef tastes sweet, and the meat has a tender texture and are quite chewable. The sauce makes the beef tastes more juicy. The rice is perfectly cooked. The thousand island dressing and pickles are quite sour on its own but when eaten with salad it’s fine. I like that the cake isn’t too sweet for my liking; I’m not very fond of sweet treats so the cake is a delight.

Thoughts: I knew that the beef was gonna taste sweet at first impression; and I was right! Personally I found the beef to be quite sweet, but when eaten with rice it balances the taste. The sauce has somewhat a sticky texture, and I like that the salad evens out the dish (I mean there’s a good balance between meat and veggies). I also like that there’s sugarcane in the drink, aside from being the source of sweetness, it looks quite pleasing to the eyes.

DISH 2: Dak-Galbi (Korean Spicy Chicken)

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What is it? Chicken slices stir fried in Gochujang (Spicy Red Pepper Paste) and fresh vegetables (white cabbage, onions, carrot & chives) Serve with Japanese steamed rice, pickles and side salad in Korean sesame dressing.

Price: RM16.90

Taste: The chicken is sweet with a tinge of sweetness, and the texture is very lean and tender. The pickles are of course sour but goes well with the rice. The dressing makes the regular salad tastier. Even those who dislike greens should like it.

Thoughts: I thought I wouldn’t like the meal when I found out that the chicken will be spicy (judging by its red look), but to my surprise the chicken actually taste good and not as spicy as I thought it’d be. I also like how colourful the meal looks, it’s appetising.

SIDE DISH: Gyoza (8 pieces)

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What is it? Japanese pan-fried dumpling with minced chicken and chopped vegetables as filling. Comes with “Special Gyoza Sauce” as dip.

Price: RM15.90

Taste: Eaten on its own, the gyoza is savoury enough without coming off as being too salty. The sauce, with its strong sour taste, adds flavour to the dumplings. All in all the gyoza has a soft texture and simply melts in the mouth.

Thoughts: I love that the side dish comes in a nice Japanese packaging! They look fresh and nicely styled with the sauce and some cherry tomatoes and cucumber.

DESSERT: Mochi (4 pieces)

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What is it? Japanese rice cake in four flavours, peanut butter, red bean, pandan and black sesame.

Price: RM5.80

Taste: I’m very glad that the mochi is not as sweet as I thought it’d be, and I absolutely love the texture of it; it’s quite sticky and melty.

Thoughts: I was so delighted by how cute and tiny the mochi are! They look pretty and colourful as well, and I love that each of them has some caster sugar sprinkled on top.

shgnTHINGS TO NOTE

  • Delivery starts from 11 am to 9 pm from Monday to Sunday.
  • Online chat is available should you need any assistance (from 10am to 9pm).
  • Choose from a wide variety of Japanese, Korean, Chinese and Western cuisines.
  • Free delivery for members, and RM4.00 delivery charge is imposed on non-members (for orders under RM50.00).
  • Desserts comprise of Japanese and Western sweet treats.
  • Estimated delivery time: 1 hour.
  • Minimum order: RM25.00.
  • Delivery areas covered: Ampang, Batu Caves, Cheras, Jalan Ipoh-Sentul, Kajang, Kepong, Kuala Lumpur, Petaling Jaya, Puchong, Segambut, Serdang-Sri Kembangan, Setapak-Wangsa Maju, Shah Alam, Subang Jaya-Bandar Sunway.

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Would you order these meals from Shogun2U?


Shogun2U wants to disrupt your lunch and dinner meals by bringing to your doorstep tasty, high quality and affordable chef-prepared meals. They give you the best of both worlds- high quality and tasty dishes with fresh ingredients enjoyed at household budgets. They make the life of people with busy work schedules and adventurous palates easier. Just select and order from a mixed of fusion Japanese, Korean and Chinese dishes. To complete your meal, they have a selection of scrumptious desserts and beverages enjoy at great savings. You can indulge in delectable chef-prepared meals at home or at your office.

Website: Shogun2U

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